Terms and Condition
Introduction
Welcome to Mioraahs.com, where we specialize in high-quality lab-grown diamond jewellery. By using our website, you agree to be bound by the following terms and conditions.
General
Mioraahs is based in New York City, USA.
By accessing our website, you confirm that you are at least the age of majority in your jurisdiction.
These terms apply to all visitors and users of Mioraahs.com, including customers, vendors, and contributors of content.
Products
All jewellery offered on Mioraahs.com is made in New York City using high-quality lab-grown diamonds.
Our diamonds are DG in colour, VS clarity, and feature excellent cuts.
Lab-grown diamonds are chemically, physically, and optically identical to mined diamonds, and they are ethically and sustainably produced.
Our jewellery is designed for everyday wear and is resistant to water, making it suitable for activities like showering, swimming, and working out.
Orders and Payments
By placing an order, you agree to provide accurate and complete information.
We accept multiple payment methods, including major credit cards, PayPal, and Apple Pay.
All orders are processed within 24 hours, and shipping is free worldwide.
Shipping and Delivery
We ship worldwide with free delivery on all orders.
Orders are dispatched within 24 hours and typically arrive within 57 working days.
All shipments are fully insured by us.
You can track your order using the DHL tracking link provided via email. For any inquiries, contact us at [email protected].
Returns and Exchanges
We offer a 30-day return and exchange policy with no questions asked.
Items must be returned in their original packaging and unworn condition.
Returns and exchanges are free, and you will be fully refunded once we receive the returned item.
To initiate a return or exchange, email us at [email protected], and we will provide a return label and instructions.
Duties and Taxes
For customers in the United States and Canada, import duties are included, and sales tax will be calculated at checkout.
In the European Union, United Kingdom, Switzerland, Australia, Hong Kong, and Singapore, no additional duties or taxes will apply at checkout.
For other regions, any applicable duties, taxes, or fees can be prepaid at checkout to avoid additional charges upon delivery.
Currency and Pricing
Mioraahs.com sells in multiple currencies, including USD, CAD, CHF, EUR, GBP, AUD, SGD, and HKD.
To change the currency or country, scroll to the bottom of the page and select the appropriate option.
Warranty and Certificate
All jewellery purchases come with a certificate of authenticity confirming the use of genuine, sustainable materials.
If you encounter any issues with your jewellery, please contact us at [email protected] for assistance.
Gifting
We offer free sustainable gift wrapping and the option to add a personalized handwritten note for special occasions.
Please indicate your gift preferences during checkout.
Privacy Policy
Your personal information is protected under our Privacy Policy, which outlines how we collect, use, and protect your data.
We use industry-standard security measures to safeguard your information.
Limitation of Liability
Mioraahs.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee that our website will be available at all times or free from errors.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without notice.
Continued use of the website after any changes implies your acceptance of the new terms.
Contact Information
For any questions or concerns about these terms, please contact us at <a href=”[email protected]”>[email protected]</a>.
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